To use CG Pay Ltd’s services for currency exchange, money transmitting, cheque cashing and payment cards, you have to set up a Money Service Account¹. 

• Private Account
• Business Account

The client may set up a Money Service Account with CG Pay Ltd online and after approval, which takes up to 24 hours, start to immediately receive payments and exchange money. The client will be allowed to send payments, make withdrawals and order payment cards only after activating the Money Service Account.

To activate the Money Service Account, the client should fax the required documents2 accompanied by a covering letter. The certified hard copies of the required documents should be sent by post to CG Pay Ltd's address within one month. Upon receiving the documents, the client will be notified about Money Service Account activation.

For fast activation of the Money Service Account and proper client verification, the first payment into the client’s Money Service Account with CG Pay Ltd should be made from the client’s account with any bank. The name of the Money Service Account with CG Pay Ltd and the name of the account from which the payment is made should be the same.

For verification of the client, ONE of the below mentioned documents is required³:

1. Passport
2. Photo Card Driving Licence
3. Current Inland Revenue Tax Notification
4. Current Residence Permit
5. Current Blue Disabled Driver’s Pass
6. Current EEA Member State Identity Card
7. Current Major Employer’s Identity Card
8. Current Student Card
9. Current Student Matriculation Photo Card
10. Copy of Payment Card

For the client’s address verification, ONE of the below-mentioned documents is required³:

1. Current Local Authority Tax Bill
2. Recent Utility Bill
3. Utility Statement or a Certificate from a supplier of utilities confirming the arrangement to pay for the services on pre-payment terms
4. Current Local Council Rent Card/Tenancy Agreement
5. Copy of Card Statement showing last transactions 

If the client fails to send the documents on time, CG Pay Ltd will block the Money Service Account until all required documents are received by CG Pay Ltd. You will be able to receive payments and exchange money but not withdraw, send payments or use the payment cards.

For the Business Account, the client has to provide CG Pay Ltd legally certified copies of the following documents:

1. Certificate of Incorporation
2. Organisation's Charter
3. Protocol of the Shareholders Meeting regarding the officials' authority to sign financial documents and contracts on behalf of the legal entity
4. Company’s Bylaws
5. Personal Identification and Address Verification of the Director (abovementioned)

¹Important notice: CG Pay Ltd holds the client’s funds separately from its own funds.

1. A signed copy of the General Terms of Services
2. A signed copy of the Privacy Policy
3. Copy of a document for personal identity verification
4. Copy of a document for ersonal address verification

³The list of documents mentioned for address and personal identity verification is not final. CG Pay Ltd has the right to request at its discretion ONE additional document or to use other methods of verification, including gathering information about the client from specialised companies and open sources.

Open a Money Service Account