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The whole process of opening a MSA consists of two stages: account registration and account activation.
The first stage, account registration, is usually processed online and there is no need to visit the head office or a representative office of CG Pay Ltd personally.
The second stage, account activation, requires personal and address verification, which can be fulfilled during a personal meeting with a company manager or, if not face-to-face, by providing certified copies of personal or business documents.
Stage One. Account Registration Process.
This process is very simple and it takes you only a few minutes online. In compliance with the Know Your Customer Policy of CG Pay Ltd and Anti-Money Laundering Regulations in the EU and UK, you are required to provide CG Pay Ltd with your personal and business information. Be kindly informed that CG Pay Ltd is registered with the Data Protection Act under reg. no Z9190026. The company understands that your personal and business data are exclusively sensitive, and guarantees to gather, process, save, keep and share it in compliance with the Data Protection Act 1998.
On the SSL secured page you should first of all read, understand and accept the Service Agreement and Privacy Policy of CG Pay Ltd. In compliance with the Know Your Customer Policy and Anti-Money Laundering Policy of CG Pay Ltd, you are required to provide personal and business information on the enrolment form. After successfully submitting the enrolment form and processing your personal and business data, you will receive a "Welcome Letter" from CG Pay Ltd at your designated email address within 24 hours.
In the Welcome Letter, you will be informed about your MSA number with CG Pay Ltd, your login and password for access to your account, CG Pay Ltd bank account information for loading your account and instructions on how to make it correctly.
Congratulations! The first stage is successfully completed and you may start the second stage, account activation.
Important Notice:From this point on, you may receive money into your account by domestic or international wire transfers or by cheques which should be deposited into your account with CG Pay Ltd by other persons or businesses. You may also convert your money from one currency into another. The only thing you are not allowed tntent-Disposition: form-data; o do iDisposition: form-data; name="s withdraw money from your account before your identity and address verification is completed and as a result, your account is activated in the payment platform. But if the funds were received from a bank account with the same account name as with CG Pay Ltd, your account will be activated and withdrawals will be allowed.
Stage Two. Account Activation.
Account activation is the final result of the process of proving your identity and verifying your address. To complete this process successfully, you should meet the company manager for personal and address verification or, if not face-to-face, provide CG Pay Ltd with certified copies of the following documents:
1. For the Personal Money Service Account:
- For personal verification: a certified copy of your passport or other state-issued document with a photo.
- For address verification: only one copy of any last utility bill for gas, electricity, water or telephone, or a bank account statement, payment card statement, bank reference, insurance company statement, tax bill or copy of tax registration. This list is optional, not final, and you may always discuss with the account manager what kind of document meets the requirements properly in your individual case.
- Signed copies of the Service Agreement and Privacy Policy.
2. For the Business Money Service Account:
- The director or other designated person having the right to manage the business account, for personal and address verification, should provide the same documents as are mentioned for the Personal MSA.
- Certified copy of Certificate of Incorporation.
- Certified licences if the business is licensed.
- Resolution of the Board of Directors or the Sole Proprietor certifying opening a MSA with CG Pay Ltd.
- Signed copies of the Service Agreement and Privacy Policy.
These documents should be delivered to a CG Pay Ltd office. Successful verification results in the activation of your Money Service Account. Notification will be sent to your designated email address. The time from account registration to account activation depends mostly on the customer. The customer should take into consideration the time for mail delivery and make a choice between regular and courier mail.
Perfectly understanding that for many persons and businesses time is an extremely sensitive issue, CG Pay Ltd have additionally implemented three express account activation options.
Option One. The customer can send money from a personal or corporate bank account to an account with the same account name with CG Pay Ltd. As funds will be credited to the customer’s account, the account will be activated. Usually it takes up to three days. This means that the customer can complete the whole procedure of account opening and activation in only three days. Nevertheless, documents for verification should be delivered to CG Pay Ltd within one month.
Option two. The customer can send approx. USD 50.00 or EUR 50.00 through the Unistream Payment System from 75 countries and it will be credited to the customer’s CG Pay Ltd account within 30 minutes after being sent. This means that the customer can complete the whole procedure of account opening and activation in only one day. Nevertheless, documents for verification should be delivered to CG Pay Ltd within one month.
Option Three. The customer can deposit cash into their CG Pay Ltd bank account. This option is only available for persons living in the UK, Switzerland, Cyprus, Czech Republic and Estonia. This means that the customer can complete the whole procedure of account opening and activation in only one day. Nevertheless, documents for verification should be delivered to CG Pay Ltd within one month.
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